X
Spartan Ops
Sphinx — Spartan Ops operations intelligence
Operations Intelligence · Live · Aug 2026

Spartan
Ops

One login. One live data spine. An arsenal of operational superpowers — operated by Sphinx, the AI that watches every stage, flags every risk, builds the artifact, and moves the work.

Ask. Analyze. Act.
WAR
The enemy

Solar is a coordination war
dressed up as a construction business.

A project crosses sixteen critical handoffs before it turns on. Every weak relay adds days, rework, payroll, and customer anxiety.

01 · Slow

Work waits for people.

Queues age quietly. Status meetings find yesterday's problem tomorrow.

02 · Fragile

Errors travel downstream.

One bad input burns time across sales, design, permitting, field, funding, and CX.

03 · Opaque

Everyone asks for status.

Ops, sales, and homeowners see three different versions of one project.

Sphinx
Sphinx · the operator

So we gave the whole operation one set of eyes that never blinks. Sphinx watches every handoff, on every project, all the time.

Live company snapshot · Aug 30, 2026

Not a concept.
A live operating machine.

9,955
projects in the database
2,541
active projects right now
19
pipeline stages instrumented
28.1d
2026 median · survey to RTS
7+2
active states · OH + DE launch 9/1
IAILMIMDTXPAVA OH · 9/1DE · 9/1
OPS
Meet your operator

Every module in this deck
has the same operator.

Sphinx sits on top of the live data spine and runs the platform end to end — reading the pipeline, catching drift, drafting the package, sending the report, and moving the work. Every app you're about to see, Sphinx is inside it.

Watches

Every stage, every SLA clock.

Flags

Risk & slippage before it costs.

Acts

Builds, routes, sends — with an audit trail.

Sphinx character — the operator
The foundation

One live
data spine.

Every project event lands in one database. The same truth powers every queue, screen, forecast, alert, scoreboard — and Sphinx.

Sphinx
Sphinx reads the spine

One source of truth means one operator. Sphinx doesn't guess — it reads the same live events every app does.

Spartan Ops live dashboard
Live · operator dashboard
The thesis

Three outcomes.
Every audience.

Operations
Sales
Customers
Faster
Queues move themselves.

Automated routing. Explicit owners. No status hunting.

Clean deals enter sooner.

QC catches defects before fulfillment absorbs them.

Fewer dead days.

Scheduling and reminders keep momentum visible.

Better
Quality compounds.

SLA clocks and feedback show exactly where work breaks.

Coaching on outcomes.

Rep behavior ties back to realized projects.

Fewer surprises.

Requirements are clear before crews ever arrive.

Clarity
One scoreboard.

Every stage, blocker, and forecast in one system.

One answer.

Sparky explains the rep's pipeline in plain English.

One journey.

Status, ETA, next action — without calling the office.

RELAY
The killer slide · end-to-end automation

Sixteen handoffs.
One machine. One operator.

1

Sales QC

Proposal checks, clean intake.

Validate
2

Survey

Booking, dispatch, reminders.

Schedule
3

SSR

Survey review, field truth.

Verify
4

Engineering

Plan readiness, revision clock.

Clock
5

Permitting

Package, submit, reject loop.

Submit
6

ICX

Utility workflow, blockers.

Route
7

Proj Mgmt

NRTS to RTS, SLA watch.

Unblock
8

Scheduling

RTS confirm, install slots.

Book
9

ESC

MPU, MBE, service changes.

Upgrade
10

Install

Crews, dispatch, doorstep.

Place
11

Inspection

Readiness, reinspection queue.

Sequence
12

Service

Field service, rework queue.

Resolve
13

PTO

Status chase, outreach.

Advance
14

Funding

M1 M2 M3, clawback watch.

Collect
15

Monitoring

Commissioning, exceptions.

Chase
16

Activation

Rejections, final closeout.

Close
Sphinx
Sphinx works the whole relay

Sales QC → Activation. Sphinx automates each hop and holds the human gates only where judgment or money moves.

The Hub · one login

An app store of
operational superpowers.

Project Management. Design. Permitting. Field Ops. Procurement. Risk. Roofing. Cashflow. Sales Ops. Monitoring. Broadcasts. HR — plus Insights. The right apps for the role, the same truth underneath.

"Ask. Analyze. Act." — Sphinx greets every operator on the hub.

Spartan Ops mobile Hub — app dashboard
Spartan Ops desktop Hub
Mobile + desktop hub
The full platform · the real sidebar

Every app. Every insight.
Every one Sphinx operates.

◆ Apps

The operating surfaces · Sphinx rides every one of them

HomeSphinx greets you: ask, analyze, act.
SphinxRuns ops chat across every module.
Project ManagementSequences stages & blockers.
DesignValidates plan sets & BOMs.
PermittingAuto-submits packages to AHJs.
Field OpsDispatches crews, tracks WOs.
ProcurementBuilds BOMs, checks inventory.
RiskAges clawback exposure daily.
RoofingRuns the roofing work stream.
CashflowForecasts M1/M2/M3 payments.
Sales OpsQC, intelligence & Sparky.
MonitoringChases commissioning & activation.
BroadcastsWrites & sends the reports.
HRTies people to performance.

◆ Insights

The measurement layer

AnalyticsSphinx surfaces the trend.
PerformanceRanks every team & stage.
ScoreboardOne number, one owner, one clock.
Field HistoryReplays what actually happened.

◆ One Spartan

The alignment layer

CommsBroadcasts truth to every team.
ClarityGoals, owners, kanban, due dates.
MeetingsLive agendas, logged decisions.
LeadershipThematic goal & objectives.
End of WeekLeader reports, one live page.
FeedbackCloses the sales→ops loop.
Sphinx operations chat — live
Sphinx · operations chat
Sphinx · the chat surface

Ask the operation
anything.

The Sphinx orb greets every operator — tap it and ask in plain English. Sphinx answers from live pipeline truth, then does the work: builds the report, opens the queue, drafts the message.

See

Live pipeline truth.

Think

Cross-functional context.

Do

Action with an audit trail.

Sphinx and Sparky — the two Spartan Ops agents
Sparky · the sales-facing counterpart

Sphinx runs ops.
Sparky runs with sales.

Every rep gets a caged, role-scoped view of their own customers, blockers, attachments, and next actions — inside Sales Ops and embedded in the sales platform.

Not a generic chatbot

Answers grounded in what actually happened.

Secure scope. Live data. Operational follow-through — the same spine Sphinx operates.

Sparky · next stop Optimus

Sparky is coming
to Optimus.

The sales platform gets its own agent — embedded right inside Optimus. Every rep's pipeline, blockers, and next actions, answered in chat where the sales team already lives.

Optimus login — welcome page
Optimus · the front door
Optimus sales platform dashboard Sparky chat — embedded sales agent
Optimus dashboard · Sparky embedded (rollout in progress)
Sphinx
Same spine, second front

Sparky answers the rep from the same live data Sphinx operates — one truth, sales-side delivery.

Sales Ops · the first automation

Clean in.
Fast through.

The QC Workstation turns sold work into structured, reviewable intake. Bad inputs stop at the front door. Clean projects enter the relay sooner.

Sales QC Workstation desktop review
QC workstation
Proposal database detail view
Proposal database
Sphinx
Sphinx guards the front door

Sphinx flags missing fields, adder mismatches, and bad geometry before a clean project ever enters the relay.

Sales Ops · inside the review

Claim it. Check it.
Clear it.

A reviewer claims the case, works a structured checklist — customer, contract, financing, system, geometry — and every check lands as a pass, flag, or fail with a reason the rep can act on.

QC claimed case — checklist top half
QC review · claim + checklist
QC claimed case — design image and remaining checks
Design review · full case detail
Sphinx
Sphinx pre-works the checklist

Field mismatches, missing docs, and adder math are flagged before a human even claims the case — the reviewer confirms, not hunts.

Sales Intelligence — county choropleth map
Sales intelligence · live map
Sales Ops · intelligence

Know where
the sale wins.

County-level speed, adder economics, confidence, and outcome patterns turn market instinct into a measurable advantage — mapped across every jurisdiction we sell.

Sphinx
Sphinx reads the map

Sphinx surfaces the fastest counties, the richest adders, and the confidence signal — so sales pushes where the machine already wins.

BOOK
Faster · the scheduler

Zones, techs, shifts —
one booking surface.

Every job is booked against a live coverage map — 30 service zones across the footprint, each with polygon geometry, tech counts, and priority. Bookings that fall outside a zone surface for review instead of failing silently.

Sphinx
Sphinx routes the booking

Sphinx matches every appointment to the right zone and the most-efficient tech — and flags the out-of-zone booking before it becomes a wasted truck roll.

Scheduler — service zone coverage map
Scheduler · zone coverage map
Scheduler — booking intake form
Book · appointment intake
SLOT
Scheduler · the booking flow

Pick the slot.
The day books itself.

Availability · Cedar Rapids Metro · this week
Wed
Thu
Fri
Mon
8:00a
9:40a
11:20a
1:00p
2:40p
New survey booking
✓Survey booked · Thu 9:40 AM
Zone: Cedar Rapids Metro · tech auto-assigned by route fit
Tech notified · push
FieldX · New assignment
Survey · Thu 9:40 AMM. Reyes · TRK-08
Cedar Rapids Metro · route‑fit #1
booking simulation · illustrative
Sphinx
Sphinx books the day

Most-efficient-route auto-assign, confirmations and reminders send themselves — the slot, the tech, and the customer text all fire from one click.

Faster · field orchestration

From booking to doorstep.
One sequenced day.

Readiness, zones, technicians, and dispatch meet in one Field Ops surface — 2,462 work orders live. The plan lands in FieldX with project detail, time clock, geofence, and next action.

Sphinx
Sphinx builds the day

Sphinx sequences crews against readiness and capacity — ops controls the day, the tech carries it, the customer sees movement.

Field Ops work orders — live
Field Ops · work orders
FieldX My Day mobile
FIELD
FieldX · the operation in the pocket

The plan survives
contact with the field.

FieldX My Day
FieldX job detail
FieldX geofence punch
Sequenced dayJob detailTime clockGeofence proofLive status
PERMIT
Permitting · app + bot + email watchers

3,500+ jurisdictions.
One tireless permit clerk.

Permitting pipeline dashboard
The app · pipeline
Permitting bot runs — 5,462 runs
The bot · auto-submit
Permitting inbox — email watchers with auto-tags
The watchers · inbox
The app

558 open, SLA clocks, blockers.

Every package tracked to submission across states and channels.

The bot

5,462 auto-runs · 100% success.

Assembles & auto-submits permit packages to 3,500+ AHJs.

The watchers

Inbox parsed & auto-tagged.

Approvals, revisions, info-needed — read, tagged, routed to the right queue.

The connected arsenal · procurement

The design knows
what the job needs.

Live distributor inventory, auto-BOM creation, project costing, and domestic-content validation — wired into the same spine.

Procurement inventory dashboard
Inventory
Procurement orders and costing
Orders + costing
OPS
Field Ops dashboard — RTS forecast band, KPIs, forecast cuts by state
Field Ops · RTS forecast + dept KPIs
Faster · the field command center

The field, forecast
weeks ahead.

One Field Ops surface forecasts RTS the way sales forecasts revenue — 496 expected this month at ±6%, a weekly forecast band vs. actuals, and per-state cuts with 14-day stall counts. Survival-curve calibration, not a spreadsheet guess.

Sphinx
Sphinx forecasts the field

Sphinx projects RTS entries against install demand and crew capacity — so the field scales into the work before the work arrives.

Faster + Better · truck rolls, boards, capacity

Every crew. Every roll.
One live board.

Field Ops work orders — 2,934 truck-roll queue with aging
Work orders · truck-roll queue
Field Ops crew leaderboard — yield and truck-rolls per install
Leaderboards · crew yield
Field Ops capacity — crew utilization, conflicts, overtime
Capacity · crew utilization
Truck rolls

2,934 work orders, aged live.

Every roll scored against an outcome-exclusion rule — rework and repeat trips surface by dept.

Leaderboards

Rolls per install, ranked.

56 crews graded on yield, first-pass rate, and truck-rolls-per-install — the number that quietly burns margin.

Capacity

Utilization, conflicts, OT.

Planned utilization, double-books, and overtime by market — before the week is committed.

LIVE
Field Ops · the console, illustrated

Every truck on one map.
Every route, live.

◉ Install Console · Midwest Dispatch LIVE
4417 MAPLE · OAKWOOD 218 CEDAR HILLS 902 BIRCH RUN
R. VANCE · TRK-14En routeETA 11:40
D. HOLT · TRK-22On site00:14
M. REYES · TRK-08Clocked inETA 15:20
console simulation · illustrative
Sphinx
Sphinx watches the console

The console sees every truck. Sphinx sees every console — and flags the reroute, the slipped ETA, and the idle crew before the customer ever calls.

REAL
Field Ops · the real console

Not a mockup.
The live dispatch map.

Field Ops assign map — unassigned work orders geocoded on a live map
Field Ops · assign map · live production data
Sphinx
Same spine, real trucks.

The simulation shows the idea — this is the running system. Every unassigned job geocoded on one map, a single click from the right crew. Names anonymized for this deck.

LENDER
Palmetto Lightreach · lender integration

Protect the revenue.
Close the loop with the lender.

Extension requests move through a dedicated internal workflow and a lender-facing portal — with review status, ownership, and evidence attached.

Sphinx
Sphinx watches the deadline

Sphinx flags the project aging toward its lender milestone and opens the extension before the funding is at risk.

01 · Request

At-risk project enters the extension queue.

02 · Review

Palmetto Lightreach sees the lender-facing package.

03 · Resolve

Decision returns to the project and the working queue.

Palmetto Lightreach · what the lender sees

The lender logs in.
The evidence is waiting.

Palmetto reviewers get their own portal — every extension request packaged with account, utility, status, and documentation. No email chains. No spreadsheets. Decisions in one place.

LightReach lender review portal — live production view
Lender review portal · live · names anonymized
Sphinx
Sphinx preps the package

Sphinx assembles the evidence and keeps the queue moving — the lender reviews, the revenue stays protected.

Risk · the trend line

Exposure isn't a snapshot.
It's a trend we bend.

Clawback exposure, aging buckets, and intervention queues tracked week over week — so leadership sees the direction, not just the number.

Clawback risk trends — exposure and intervention queues
Risk trends · live · illustrative figures
Sphinx
Sphinx bends the curve

Sphinx watches every aging bucket and opens the intervention before the trend becomes a loss.

Better · see around corners

Three forecasts.
One operating decision.

Cashflow forecast — LightReach payments
Cashflow forecast
01
Risk

Clawback radar.

Age every project against the M2 → M3 exposure window. Work the risk before it becomes lost revenue.

02·03
Cashflow + Pipeline

M1. M2. M3. RTS.

Three-week payment visibility plus calibrated RTS windows rolling into install demand and crew capacity.

Sphinx
Sphinx forecasts the money

Sphinx projects cash, production, and risk together — so leadership scales on numbers, not hope.

RISK
Better · the clawback radar

Age the exposure.
Work it down.

Every project is aged against the M2 → M3 clawback window and bucketed by days since M2 paid. 154 projects sit past 91 days — each one a dollar figure, an owner, and a countdown, not an anonymous line on a spreadsheet.

Sphinx
Sphinx ages the risk daily

Sphinx re-scores clawback exposure every day and routes the aging project to an owner — the risk gets worked before it becomes lost revenue.

Risk overview — clawback radar with aging buckets
Risk · clawback radar
Live scoreboard — Site Survey KPI cards
Scoreboard · live KPIs
Live scoreboard — Sales SLA clocks
Scoreboard · SLA clocks
Better · accountability · Insights

The number.
The owner.
The clock.

Every handoff lives on the same scoreboard — 89 KPI cards across every department. Every SLA has a definition. Drift surfaces while there is still time to fix it.

Sphinx
Sphinx owns the clock

Sphinx watches every SLA definition and raises the miss before it's anonymous. No orphaned metric. No silent slip.

Insights · performance

Rank the work.
Reward the throughput.

Cycle-time summaries, funnel stages with rejection donuts, and ranked leaderboards for relay, PM, ICX, field ops, and permitting — every team measured on the same live truth.

Sphinx
Sphinx ranks the field

Sphinx ties every rank back to realized outcomes — coaching lands on behavior, not vibes.

Performance leaderboards — live
Performance · leaderboards
WATCH
The safety net · watchers

Sphinx catches the mistake
before it costs money.

Watchers run continuously against the live spine — scanning for the operational slip, the aging queue, the missed SLA, the at-risk dollar — and route it to an owner while there's still time.

SLA watchersEvery stage clock. The miss surfaces the moment it drifts, not at the next meeting.
Risk watchers$6.1M exposure aged daily. Clawback risk worked down before it's lost revenue.
Inbox watchersAHJ & lender email read, parsed, auto-tagged, and routed — nothing sits unread.
Slippage watchersStalled queues and orphaned owners flagged before the day slips into the week.
One Spartan · the feedback loop

The offsite ended.
The learning didn't.

Per-rep analysis ties sales behavior to what actually happened: realization, Survey → RTS speed, delays, and customer experience.

Realization

Did it become a project?

Speed

How clean did it move?

CX

What did the customer feel?

Offsite feedback admin dashboard
Feedback admin
Feedback AI pattern analysis
Sphinx · AI patterns
Broadcasts — automated reports
Broadcasts · scheduled sends
Reports that write themselves

The update goes out
before anyone asks.

Broadcasts turn the live spine into scheduled, triggered reports — the right numbers, to the right team, on time, every time.

Sphinx
Sphinx writes and sends

Sphinx drafts the report from live data and delivers it on schedule — no one spends Monday building a status deck.

The connected arsenal · meetings

Meetings that leave
with owners.

Live-data agendas. Timed topics. Decisions with owners and due dates. AI summaries and automatic follow-up.

Meetings operating calendar
Operating calendar
Structured meeting runner
Meeting runner
Clarity · the homeowner journey

No black box.
No "where are we?"

Every customer touchpoint is driven from the same project truth — appointment, progress, ETA, milestone, blocker, and activation.

📅
Booked

Confirmation, reminders, and the real appointment state.

🚚
En route

Live arrival context without calling the office.

⚙️
In progress

Milestones reflect what actually happened.

⚡
PTO + monitoring

Follow-up is visible, owned, and time-bound.

✓
Activated

Final status closes across customer, sales, and ops.

Why it matters

A suit of armor
for every operator.

This isn't software that watches people. It's an Iron Man suit that makes each Spartan faster, sharper, and impossible to blindside — and it compounds all the way to the P&L.

01
Empower

Every operator gets Sphinx: the answer, the artifact, and the action — at their seat, in their app.

02
Enforce clarity

One truth, one owner, one clock. No hiding, no status hunts, no anonymous miss.

03
Enhance performance

Faster cycles and higher throughput per head — measured, ranked, and coached on real outcomes.

04
Business ROI

Scale with low overhead. Financial stability through cashflow & production forecasting, risk forecasting, and watchers that catch slippage before it costs money.

The full arsenal

The Iron Man suit
for operators.

Coordinator to C-suite. Every seat gets the right superpowers from the same live truth — all operated by Sphinx.

SphinxAsk, analyze, build, and act on live operations.
SparkyRole-scoped sales intelligence and embedded chat.
Sales Ops + QCProposal database, review state, feedback.
Sales IntelligenceSpeed, economics, confidence, markets.
Scoreboard + SLAMetrics, ownership, clocks, drift.
Permitting BotAuto-submit to 3,500+ jurisdictions.
Risk + CashflowClawback exposure and M1/M2/M3 forecast.
Pipeline ForecastRTS windows, demand, crew capacity.
Field Ops + FieldXZones, bookings, sequencing, ETAs.
ProcurementInventory, BOMs, costing, validation.
WatchersSLA, risk, inbox, slippage — always on.
Broadcasts + MeetingsReports and decisions that self-send.
X
Spartan Ops · Operated by Sphinx

Faster.
Better.
Clear.

While the industry guesses, SpartanX knows — and the operator never sleeps.

One login · One data spine · One operating truth
One Spartan
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